Besos Pet Salon at 1489 Merivale Road, Nepean in Ottawa, Ontario

Reviews about Besos Pet Salon

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  Beso's is the BESTo. We have been taking our dog there for about two years now. Before that, she had never been to a groomer. Both Ian and Lisbeth are gentle, caring and knowledgeable. They take their time and do an awesome job. This is customer service at its best!
  by Grace Madden

  September 01, 2017
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  Since Lisbeth went on maternity leave this place has gone steadily downhill. The husband is totally disorganised and unable to keep to the promised time within an hour. Also the place is not clean. I brought my Pekingese in at 9 am on a Monday morning and the floor was covered in huge clumps of white hair, obviously from the day before as the only other dog in there was a black spaniel who hadn't been started on yet.. I later learned that his appointment was for 8.30 am. When I called at 1 pm to see if my liittle one was ready yet, I was asked for 20 to 30 minutes more.When I want to pick him up 1/2 hour later, he still wasn't ready. There were now 4 dogs in the waiting area, non of whom looked like they had been groomed yet. There was pee on the floor and the doggies were walking through it. I waited another 55 minutes while he finished grooming my Pekingese. It was 2.35 before he was ready to leave. This is totally unacceptable, and I won't be returning until Lisbeth is back from maternity leave.
  by Astrid Forman

  June 25, 2017

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Today: 08:00 am — 05:00 pm

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About Besos Pet Salon in Ottawa