Rexall Pharma Plus at 2121 Carling Avenue in Ottawa, Ontario

Reviews about Rexall Pharma Plus

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  Don't bother going. Asking for quick advice was painful. Couldn't answer 'which one do you recommend.' Don't give me two and tell me they work, though differently, then walk away. I put them back an am going to the next pharmacy across the street.
  by Chris Jones

  June 27, 2017
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  We've been using them for three years and during that time they have lost prescriptions, given us someone elses prescription (I actually took a pill not prescribed to me at night not looking at the name!), been rude to us when we assured them that they called us to pick something up that they cannot seem to find and the list goes on. I spoke to the manager and she conceded that they were having issues and asked me to stay on as a customer and that they were replacing some staff. Despite this, they continue to be the most disorganized and inept drug store we have ever encountered. Shame on us for not moving on more quickly!
  by cathy haley

  June 20, 2017
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  Too bad there isn't an option to give 0 stars. AVOID REXALL AT ALL COSTS UNLESS YOU NEED A CHOCOLATE BAR OR SOME MASCARA. I went in yesterday to pick up medication I had filled the day before and was informed that my DAILY seizure medication wasn't available and they didn't have any because the manufacturer wasn't making any. Nobody thought it prudent to inform me of this either a) when I was in 10 days previous to fill it that there was a shortage, or b) called me in the 24 hours between when I submitted my refills and when I went in to pick up so I could make some alternate arrangements. The best they could do was tell me to 'call around to another pharmacy and see if they have any'. I had ONE pill left. Quitting this medication cold turkey can cause you to have severe or life threatening seizures... But I guess Rexall doesn't either know about that or care about it. For a national pharmacy chain to allow this to happen is completely and totally unacceptable. YOU HAVE ONE JOB - MEDICATION. When they filled my 10 pills 11 days ago, they MUST have known there was a shortage (which is why I didn't get 30), but nobody said anything to me, or wrote anything on either the packaging or the bag. Completely and totally unacceptable. Thankfully Shoppers Drug Mart across the road not only had the medication, but gave me 60 days worth. I will be immediately switching my medications over to Shoppers Drug Mart and avoiding this Rexall at all costs.... unless I need a chocolate bar or some mascara... but even then... I'll likely give my business to Shoppers.
  by Kathleen Lawday

  June 20, 2017
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  The pharmacy not good; service is slow. They seem to be understaffed and the staff changes frequently.. The owner of the pharmacy is a mystery; it is not avaaliabe anywhere, so if you have a problem you have to speak to the people that caused it.
  by Simon Ginsberg

  January 21, 2017

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